{"id":4637,"date":"2024-02-06T04:11:58","date_gmt":"2024-02-06T04:11:58","guid":{"rendered":"https:\/\/thanhthien.com.vn\/?p=4637"},"modified":"2024-09-09T08:48:30","modified_gmt":"2024-09-09T08:48:30","slug":"create-a-customer-centric-strategy","status":"publish","type":"post","link":"https:\/\/thanhthien.com.vn\/en\/create-a-customer-centric-strategy\/","title":{"rendered":"Create A Customer Centric Strategy"},"content":{"rendered":"<p>L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m &#8211; chi\u1ebfn l\u01b0\u1ee3c kinh doanh d\u1ef1a tr\u00ean vi\u1ec7c \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh nh\u1eb1m mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u b\u1ec1n.<\/p>\n<p>\u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m trong ho\u1ea1t \u0111\u1ed9ng kinh doanh v\u00e0 k\u1ebft h\u1ee3p n\u00f3 v\u1edbi Qu\u1ea3n tr\u1ecb quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM), s\u1ebd c\u00f3 c\u01a1 s\u1edf d\u1eef li\u1ec7u &amp; g\u00f3c nh\u00ecn to\u00e0n c\u1ea3nh 360 \u0111\u1ed9 v\u1ec1 kh\u00e1ch h\u00e0ng, gi\u00fap n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<p>V\u00e0 th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c l\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m th\u00e0nh c\u00f4ng kh\u00f4ng ph\u1ea3i l\u00e0 chuy\u1ec7n m\u1ed9t s\u1edbm m\u1ed9t chi\u1ec1u, kh\u00f4ng ph\u1ea3i l\u00e0 chuy\u1ec7n c\u1ee7a m\u1ed9t m\u00ecnh Gi\u00e1m \u0111\u1ed1c. M\u00e0 \u0111\u00e2y l\u00e0 h\u00e0nh \u0111\u1ed9ng, l\u00e0 t\u00e2m huy\u1ebft c\u1ee7a m\u1ed7i m\u1ed9t thanh vi\u00ean Th\u00e0nh Thi\u00ean; d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 h\u01a1i th\u1edf h\u00f2a quy\u1ec7n \u0111\u1ec3 gia t\u0103ng gi\u00e1 tr\u1ecb trong t\u1eebng gi\u00e2y, t\u1eebng ph\u00fat &#8230;trong su\u1ed1t h\u00e0nh tr\u00ecnh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\n<p>Ng\u00e0y th\u01b0\u1eddng l\u00e0 v\u1eady, nh\u1eefng ng\u00e0y l\u1ec5 &amp; T\u1ebft n\u00e0y, l\u1ea1i c\u00e0ng quan tr\u1ecdng h\u01a1n, khi s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c nh\u00e2n l\u00ean nhi\u1ec1u l\u1ea7n, khi kh\u00e1ch h\u00e0ng vui T\u1ebft &amp; h\u1ea1nh ph\u00fac v\u1edbi gia \u0111\u00ecnh v\u00e0 c\u00f4ng vi\u1ec7c v\u1eabn v\u1eadn h\u00e0nh hi\u1ec7u qu\u1ea3. Ch\u00ednh v\u0103n h\u00f3a kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng tr\u1ea3i nghi\u1ec7m m\u1edbi t\u00edch c\u1ef1c v\u00e0 g\u1eafn k\u1ebft th\u00eam h\u01a1n trong quan h\u1ec7 v\u1edbi \u0111\u1ed3ng nghi\u1ec7p &amp; trong quan h\u1ec7 v\u1edbi c\u00e1c kh\u00e1ch h\u00e0ng, c\u00f9ng v\u1edbi quan h\u1ec7 doanh nghi\u1ec7p.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4254\" src=\"https:\/\/thanhthien.com.vn\/wp-content\/uploads\/2024\/06\/425501127_908363470651850_6873120545570197307_n.jpg\" alt=\"\" width=\"526\" height=\"697\" srcset=\"https:\/\/thanhthien.com.vn\/wp-content\/uploads\/2024\/06\/425501127_908363470651850_6873120545570197307_n.jpg 526w, https:\/\/thanhthien.com.vn\/wp-content\/uploads\/2024\/06\/425501127_908363470651850_6873120545570197307_n-226x300.jpg 226w\" sizes=\"auto, (max-width: 526px) 100vw, 526px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m &#8211; chi\u1ebfn l\u01b0\u1ee3c kinh doanh d\u1ef1a tr\u00ean vi\u1ec7c \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh nh\u1eb1m mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u b\u1ec1n. \u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m trong ho\u1ea1t \u0111\u1ed9ng kinh doanh &#8230; <a title=\"Create A Customer Centric Strategy\" class=\"read-more\" href=\"https:\/\/thanhthien.com.vn\/en\/create-a-customer-centric-strategy\/\" aria-label=\"More on Create A Customer Centric Strategy\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":4255,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-4637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Create A Customer Centric Strategy - Th\u00e0nh Thi\u00ean<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thanhthien.com.vn\/create-a-customer-centric-strategy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Create A Customer Centric Strategy - Th\u00e0nh Thi\u00ean\" \/>\n<meta property=\"og:description\" content=\"L\u1ea5y kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m &#8211; chi\u1ebfn l\u01b0\u1ee3c kinh doanh d\u1ef1a tr\u00ean vi\u1ec7c \u0111\u1eb7t kh\u00e1ch h\u00e0ng l\u00ean h\u00e0ng \u0111\u1ea7u v\u00e0 l\u00e0 c\u1ed1t l\u00f5i c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh doanh nh\u1eb1m mang l\u1ea1i tr\u1ea3i nghi\u1ec7m t\u00edch c\u1ef1c v\u00e0 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 l\u00e2u b\u1ec1n. \u0110\u1eb7t kh\u00e1ch h\u00e0ng l\u00e0m tr\u1ecdng t\u00e2m trong ho\u1ea1t \u0111\u1ed9ng kinh doanh ... 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